I-CART
SATISFACTION SURVEY

The Indiana Crisis Assistance Response Team (I-CART) appreciates your feedback so we may continuously improve our services. Please circle your response and mail the form to us.

1) It was easy to learn of I-CART’s services and arrange for an intervention.

Disagree Agree Strongly Agree Not Applicable

2) I-CART responded quickly to a request for help.

Disagree Agree Strongly Agree Not Applicable

3) I was treated with respect and my rights were observed.

Disagree Agree Strongly Agree Not Applicable

4) My confidentiality was maintained and protected.

Disagree Agree Strongly Agree Not Applicable

5) I-CART volunteers acted in a professional manner.

Disagree Agree Strongly Agree Not Applicable

6) I found the intervention helpful to my situation.

Disagree Agree Strongly Agree Not Applicable

7) The written information and referral sources provided were useful.

Disagree Agree Strongly Agree Not Applicable

8) I-CART volunteers were careful to design and co-ordinate an intervention to meet the
specific needs of our group.

Disagree Agree Strongly Agree Not Applicable

9) I would seek services from I-CART again if needed.

Disagree Agree Strongly Agree Not Applicable


COMMENTS:







NOTE: Complaints may be submitted in writing to:                                                         I-CART Board President                                                                                         P.O. Box 44168                                                                                                      Indianapolis, IN 46244-0168